AI Email Assistant
Deliver exceptional customer experiences with AI-powered support emails. Respond faster, communicate better, and turn frustrated customers into loyal advocates.
Spending too much time crafting perfect responses to customer issues
Generate empathetic, helpful responses in seconds while maintaining your brand voice
Inconsistent tone and messaging across support agents
Standardized response templates that ensure consistent, professional communication
Difficulty explaining complex technical issues to non-technical customers
AI that translates technical jargon into clear, customer-friendly explanations
Managing high ticket volumes while maintaining quality
Faster response generation allows teams to handle more tickets without sacrificing quality
Clear, empathetic responses that solve customer problems
Reduce response time while maintaining quality
Show customers you care with thoughtful, understanding responses
Professional communication for sensitive situations
A customer reports a critical bug that's affecting their business. They're frustrated and need immediate acknowledgment and next steps.
Context: "Urgent bug affecting customer's payment processing, acknowledge and provide timeline"
→ Generates empathetic response with clear next steps and timeline
Your service was down for 2 hours affecting multiple customers. You need to send a thoughtful apology that rebuilds trust.
Context: "Apology for 2-hour service outage, explain root cause and prevention measures"
→ Creates sincere apology with transparency and action plan
A non-technical customer needs help understanding why a feature works the way it does. You need to explain without overwhelming them.
Context: "Explain API rate limiting to non-technical customer in simple terms"
→ Translates technical concept into clear, customer-friendly explanation
Spend less time writing, more time solving customer problems
Every customer gets the same high-quality communication experience
AI handles the heavy lifting, agents focus on complex problem-solving
Join customer support teams who use DraftEmail to deliver exceptional experiences while reducing response times.
No credit card required • 14-day free trial • Setup in 5 minutes