DraftEmail

AI Email Assistant

Privacy Policy

Last updated: January 6, 2025

1. Information We Collect

Information You Provide

  • • Account information (name, email address, organization)
  • • Payment information (processed securely through Stripe)
  • • Email content and context you provide for generation
  • • Custom templates and saved drafts you create
  • • Feedback and support communications
  • • Usage preferences and settings

Information Collected Automatically

  • • Usage data (emails generated, features used, time spent)
  • • Device information (browser type, operating system)
  • • IP address and general location information
  • • Cookies and similar tracking technologies
  • • Performance and error logs

Google Authentication

When you sign in with Google, we receive your basic profile information (name, email, profile picture) as permitted by your Google account settings. We do not access your Gmail, Google Drive, or other Google services.

2. How We Use Your Information

  • • Provide and improve DraftEmail services
  • • Generate AI-powered email content and suggestions
  • • Process payments and manage subscriptions
  • • Send service notifications and account updates
  • • Provide customer support and technical assistance
  • • Analyze usage patterns to improve our platform
  • • Ensure platform security and prevent fraud
  • • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell your personal information. We may share information in these limited circumstances:

Service Providers

Stripe (payments), OpenAI/Claude AI (email generation), email services, cloud hosting providers

Team Features

Your usage data with your team administrator (if applicable to business plans)

Legal Requirements

When required by law or to protect our rights and safety

Business Transfers

In case of merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information:

  • • Encryption in transit and at rest using TLS 1.3
  • • Secure data centers and cloud infrastructure
  • • Regular security audits and vulnerability assessments
  • • Limited access to personal data by employees
  • • Secure payment processing through Stripe
  • • Multi-factor authentication for admin access
  • • Regular data backups and disaster recovery procedures

5. Your Rights and Choices

Access and Control

  • • Access your personal information through your account settings
  • • Update or correct your profile information
  • • Export your email templates and drafts
  • • Delete your account and associated data
  • • Request a copy of your data in a portable format

Email Preferences

You can control email notifications in your account settings. You cannot opt out of essential service communications (e.g., billing notifications, security alerts).

Cookies

Most browsers allow you to control cookies through their settings. Disabling cookies may limit some platform functionality.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

  • • Account data: Until account deletion
  • • Email content: Until account deletion or upon request
  • • Payment records: As required by law (typically 7 years)
  • • Usage analytics: Aggregated data may be retained indefinitely
  • • Support communications: 3 years after resolution

7. Children's Privacy

DraftEmail is intended for professional use by adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will delete the information promptly.

8. International Users

DraftEmail is operated from the United States. If you are located outside the US, your information will be transferred to and processed in the US, which may have different privacy laws than your country. By using our service, you consent to this transfer and processing.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the platform. Your continued use constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

privacy@draftemail.com
DraftEmail, New York, NY
Response Time: We aim to respond within 5 business days

This Privacy Policy is designed to be transparent about our practices. If you have questions about any section, please don't hesitate to contact us.

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