DraftEmail

AI Email Assistant

Security & Trust

Your email data security and privacy are our top priorities. Learn how we protect your information and maintain the trust of thousands of professionals worldwide.

Enterprise-Grade Security

Bank-level encryption and security measures protect your email data at all times.

Privacy by Design

Your email content is private, never shared, and used only for generating your responses.

Compliance Ready

Built to meet enterprise compliance requirements including GDPR and SOC 2.

Data Protection & Encryption

Encryption Standards

  • • AES-256 encryption for data at rest
  • • TLS 1.3 for data in transit
  • • End-to-end encryption for sensitive email content
  • • Regular key rotation and secure key management
  • • Zero-knowledge architecture for email processing

Infrastructure Security

  • • AWS/Google Cloud secure infrastructure
  • • Multi-zone redundancy for high availability
  • • DDoS protection and threat monitoring
  • • Regular security audits and penetration testing
  • • Isolated environments for data processing

Privacy & Data Handling

What We Collect

  • • Account information (name, email, organization)
  • • Email content you provide for generation
  • • Usage analytics to improve the platform
  • • Payment information (securely processed by Stripe)
  • • Custom templates and preferences

How We Use It

  • • Provide personalized AI email assistance
  • • Track your usage and preferences
  • • Improve our AI models and platform features
  • • Send important account and service notifications
  • • Ensure platform security and prevent abuse

🔒 Your Data Rights

You have full control over your data. You can export your email templates, update your information, or delete your account at any time through your settings. We never sell your data or use it for advertising.

Compliance & Certifications

SOC 2

Security and availability controls audited by independent third parties

In Progress

GDPR Compliant

Full compliance with European data protection regulations

Certified

ISO 27001

Information security management system certification

Planned

CCPA Compliant

California Consumer Privacy Act compliance for US users

Certified

Security Practices

Access Controls

  • • Multi-factor authentication (MFA) for all team accounts
  • • Role-based access control (RBAC) for team features
  • • Regular access reviews and deprovisioning
  • • Principle of least privilege for all systems

Monitoring & Response

  • • 24/7 security monitoring and alerting
  • • Automated threat detection and response
  • • Regular vulnerability assessments
  • • Incident response plan with defined procedures

Development Security

  • • Secure coding practices and code reviews
  • • Automated security testing in CI/CD pipeline
  • • Regular dependency updates and vulnerability scanning
  • • Secure software development lifecycle (SSDLC)

Employee Training

  • • Regular security awareness training
  • • Background checks for all team members
  • • Confidentiality agreements and security policies
  • • Incident response training and drills

AI & Data Processing Security

AI Model Security

We use OpenAI and Anthropic's Claude AI for generating email content. Your email data is processed securely and never stored by the AI provider.

  • • No persistent storage of email content by AI provider
  • • Encrypted transmission of all AI requests
  • • Regular security audits of AI integrations
  • • Anonymization of data before AI processing

Data Retention & Deletion

We retain your data only as long as necessary to provide our services and comply with legal requirements.

  • • Email content: Processed in real-time, not stored
  • • Account data: Deleted within 30 days of account closure
  • • Backup data: Purged within 90 days
  • • Analytics: Aggregated data only, no personal identifiers

Trust & Transparency

Security Transparency Report

We believe in complete transparency about our security practices. Here's our commitment to you:

99.9%
Uptime over the last 12 months
0
Data breaches since inception
<2h
Average incident response time

🛡️ Security Contact

Found a security vulnerability? We take security seriously and appreciate responsible disclosure.

Report Security Issue

Expected response time: <24 hours

Questions About Our Security?

Our security team is here to help. Whether you're evaluating DraftEmail for your organization or need technical details for compliance, we're happy to provide additional information.

Contact Security Team

Enterprise documentation available upon request

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